Assistant Restaurant Manager - 1862 @ UnionLeague

Description

Job Title: Assistant Manager – 1862 by Martin Hamann 

Reports to: 1862 by Martin Hamann Manager

The Assistant Manager is responsible for maintaining the highest level of standards in our exclusive fine dining room. Manage the day-to-day operations along with the Manager. Train seasoned staff and attract and develop new talent for the front of the house. Create and modify seasonal menu items, execute a formulated marketing plan, and interact with members to build long-term relationships.

 

Responsibilities:

  • Managerial presence on the floor.
  • Supervise and train front of house staff. Assists with onboarding process for new hires.
  • Coordinate and post a weekly schedule for dining factoring in daily service, regular cleaning, and upkeep.
  • Follow and enforce the sequence of service techniques including but not limited to: delivering drinks, ordering food, coursing, and firing food.
  • Check emails and updates reservations daily.
  • Be open and transparent with the front and the back of house teams. Forecast and ensure proper flow that will provide exceptional service.
  • Own the overall room appearance from floor to ceiling. Work with Manager on preventative maintenance. Submit service orders to Engineering team and log service contracts.
  • Inspect that staff side work is assigned and completed. Correct/report issues or concerns to the Manager.
  • Complete an accurate end of the shift report. Analyze and review sales data with Manager.
  • Manage linen, china, glass, silver, and bar equipment inventories.
  • Attend weekly manager meetings and contributes ideas. Has excellent foresight with respect to knowing what is going on in the club, companion amenities, and the city.
  • Plan and execute special events in the dining room and private dining room (PDR), Cellar 62.
  • Print accurate and food and beverage menus for the podium and post online.
  • Research food and beverage trends. Present opportunities to new techniques and approaches.
  • Build rapport with new members and existing members. Strive to learn members’ names and preferences.
  • Other duties to be determined.

 

Skills:

  • Self-directed and proactive
  • Works well with other employees, including chefs and dining staff
  • Excellent customer service and service recovery
  • Detail-oriented
  • Strong oral and written communication

 

Requirements:

  • Bachelor’s Degree
  • 2+ years managing a team. Server and bartending experience
  • Proficient in Microsoft Windows/PC
  • Wine knowledge, CMS or WSET certifications preferred
  • Ability to learn computer programs such as Accubar, Jonas, Outlook 365, and ADP

Location

This job is open at the following location:

Philadelphia, PA -- 140 South Broad Street- Philadelphia, PA, 19102